Store Manager – Balmain

Store Manager – Balmain | Nature Baby

Step into store leadership with a brand families love

For more than 25 years, Nature Baby has made beautiful, considered clothing and products for babies and children from natural fibres, with the planet and the next generation in mind. We're family-owned, loved on both sides of the Tasman, and our Sydney stores are a big part of where we're heading next.

We're growing, and we want to grow our leaders with us. If you're an experienced Store Manager, Assistant Manager or senior sales lead who's ready for your own store, this is the step we built for you.

Our Balmain store is a unique retail location, with a dedicated kitchen space, an amazing garden area and a loyal local community of young families.

You'll lead a team of 6–8, shape the service culture, and coach your people to deliver for every family who walks in.

You'll work closely with our Sydney Cluster Manager, so you'll have experienced support right there while you grow into the role.

Full-time role, Tuesday to Saturday.

What you'll do

• Run your store like it's your own. You'll own sales, wages and profitability, with clear targets and the support to meet them.
• Know your numbers. ATV, conversion and IPS (items per sale) will become second nature, and we'll help you use them to coach, not just report.
• Grow your people. You'll develop your team through our dedicated retail training program, Ignite Humans, and build the next generation of Nature Baby leaders.
• Create a store families love to visit. You'll set the service standard, so every customer feels welcome, looked after and keen to come back.
• Keep it beautiful. You'll bring visual merchandising and product storytelling to life with care and commercial sense.
• Keep it running smoothly. You'll handle rosters, transfers, banking and admin efficiently, so your time stays on the floor.

How we'll support you

• Structured development through Ignite Humans Training, including leadership coaching, commercial skills and customer connection.
• An experienced Cluster Manager and a Support Office that are there to support you and your team.
• Real autonomy, with backup when you need it.

What you'll bring

• Experience in leading a team, as a Store Manager, Assistant Manager or senior sales lead.
• A track record of driving sales and KPIs, and enjoying the challenge.
• Someone who builds teams that perform and stay, and who gives feedback well.
• Confidence with numbers, or an eagerness to build it: budgets, wages and shrinkage.
• High standards for brand, presentation and service.
• Calm, organised and a clear communicator.
• Working knowledge of Outlook, Word and Excel.

What's in it for you

• Competitive salary + super, plus bonus and incentives.
• Full-time role, 38 hours per week.
• A generous staff discount on Nature Baby products.
• Ongoing development through Ignite Humans Training.
• A fast-growing brand with real meaning and a community that loves it.

How to apply

If you're interested in this position, please send your cover letter and CV (including your availability) to hiring@naturebaby.com.

Please include the position title in the subject line.

We'd also love to hear about a time you lifted a team or improved a result, and why Nature Baby feels like the right next step for you.

We're reviewing applications as they come in, so we'd love to hear from you soon!