Part Time – Paddington, Balmain, Mosman, Sydney NSW

Retail Sales Assistant – Part-Time / Casual | Nature Baby

Locations: Paddington, Balmain & Mosman, Sydney NSW

Join a brand families love

For more than 25 years, Nature Baby has created beautiful, thoughtfully made clothing and products for babies and children using natural and organic fibres, with the planet and the next generation in mind.

We're a family-owned New Zealand brand, loved on both sides of the Tasman, and our Sydney stores are an exciting part of our growing journey.

At Nature Baby, we live by our core values of innovation, authenticity, optimism, empathy and community. We believe in creating a warm, welcoming environment where every family feels genuinely cared for.

We're growing, and we're looking for friendly, passionate and enthusiastic people to join our beautiful teams across Paddington, Balmain and Mosman.

Whether you're an experienced retail sales assistant or someone who loves connecting with people and wants to grow in retail, we'd love to hear from you!

Part-time and casual opportunities available, with weekday and weekend shifts.

What you'll do

• Create beautiful customer experiences. Make every customer feel welcome, supported and genuinely cared for.
• Build meaningful connections. Get to know our customers, understand their needs and help them find the perfect products for their little ones.
• Share your product knowledge. Learn about our natural and organic products and confidently share what makes Nature Baby special.
• Be part of a supportive team. Work together to achieve store goals, celebrate successes and create a positive environment.
• Keep our stores looking beautiful. Help maintain our visual merchandising standards, stock presentation and overall store environment.
• Drive sales naturally. Build customer relationships, recommend products and help the team achieve sales targets.

What you'll bring

• A friendly, warm and positive personality.
• Confidence in connecting with people from all walks of life.
• A genuine love for babies, children and beautiful, thoughtfully made products.
• An interest in natural fibres, sustainability and ethical products.
• A team-focused attitude and willingness to support others.
• Great communication skills and a genuine passion for customer service.
• A proactive approach, attention to detail and willingness to learn.
• Previous retail or customer service experience is preferred, but a great attitude and passion for our brand are just as important.
• Flexibility to work weekdays and weekends.

Training & Development – Grow with Nature Baby

We believe in investing in our people and helping them grow, both personally and professionally.

Through our dedicated Human Ignite Training & Development Program, you'll have the opportunity to:

• Build confidence in customer service, sales and product knowledge.
• Develop your communication skills and learn how to create meaningful customer connections.
• Learn practical retail skills, including sales techniques, KPIs and visual merchandising.
• Receive ongoing coaching, feedback and support from your Store Manager and leadership team.
• Develop your strengths and explore opportunities to progress into senior retail and leadership roles.

Whether you're just starting your retail journey or looking to take the next step, we're here to support your growth and help you reach your potential.

What's in it for you

• Competitive pay in line with the Retail Award.
• A generous staff discount on Nature Baby products.
• Part-time and casual opportunities.
• A beautiful, calm and welcoming working environment.
• Ongoing training and development through our Human Ignite Program.
• Opportunities for career progression as our Australian business continues to grow.
• The opportunity to be part of a growing international brand with meaningful values.
• A friendly and supportive team that genuinely cares about its people and customers.

How to apply

If you're interested in joining our team, please send your cover letter and CV (including your availability) to hiring@naturebaby.com.

Please include Retail Sales Assistant – Part-Time / Casual in the subject line and let us know:

• Which store or stores you're applying for (Paddington, Balmain and/or Mosman).
• The days and hours you're available to work.
• Whether you're looking for a part-time or casual position.

We'd also love to hear a little about yourself, why you'd like to join Nature Baby and what you enjoy most about working with customers.

We're reviewing applications as they come in, so we'd love to hear from you soon!